Service Industry

ICT Skills at the Intermediate Level in South Africa: Insights into Private Provision and Labour Market Demand

by AKOOJEE, S., ROODT, J. & ARENDS, F., 2007
Monograph, Cape Town: HSRC Press

Human capital in the ICT sector has become a key policy issue for innovation and economic growth. This makes it necessary to identify the skills currently available in the sector and to establish whether these are
in line with the requirements of the labour market. This research project assessed the demand for intermediate ICT skills in…

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ICT and Associated Professionals

by MOLEKE, P., PATERSON, A. & ROODT, J., 2003
HRD Review 2003: Education, Employment and Skills in South Africa. Cape Town: Human Sciences Research Council Press. Chpt 27, 634-659.

Information and communication technologies (ICTs) have played a major role in shaping employment growth in the developed world, especially in the services sectors. Moleke et al. consider factors affecting the supply and demand of ICT workers in South Africa. In the case of training supply, the analysis reveals that only a small proportion of learners…

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Leveraging Services for Employment, Growth and Equity: Botox and Bridges: South African Exports of Health and Construction Services

by STERN, M., 2005
Research Report, Employment Growth & Development Initiative, Human Sciences Research Council

Using case studies of the South African construction and health services sectors, Stern outlines the main methodological and policy challenges facing developing countries in assessing the economic and social implications of service liberalisation. While the findings are preliminary and the policy conclusions speculative, the paper provides examples of key analytical difficulties in analysing services. More…

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Identifying Employment-creating Sectors in South Africa: The Role of Services Industries

by ALTMAN, M., 2006
Development Southern Africa, 23:5, 627-647

Altman explores scenarios for employment creation, with an emphasis on services. It considers whether the government’s current policies for the formal services sector will achieve its 2014 target of halving unemployment. New employment has mainly been found in the formal and non-formal services, and future employment will probably come from such sectors as business services,…

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Botox and Bridges: South African Exports of Health and Construction Services

by STERN, M., 2005
Development Southern Africa, 22:5, 673-693

Until relatively recently, policy makers and academics directed little attention to trade in services. This has changed in recognition of the increasing role of services in economic growth, trade and investment. In World Trade Organisation (WTO) and other trade negotiations, discussions on services have become as important as, if not more important than, those on…

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Leveraging Services for Growth, Employment and Equity: Services Strategies: Reaching 2014 Employment Targets

by ALTMAN, M., 2004
Research report prepared for the Director Generals' Economic and Employment Cluster, Government of South Africa, Pretoria

Altman explores whether government’s current policy priorities and plans for the formal services sector are sufficient to guide the South African economy towards its 2014 target of halving unemployment. Over the past seven years, net new employment has mainly occurred in formal and non-formal services. Given the structure of economy, it is probable that future…

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Analysing Intersectoral Outsourcing in South Africa

by TREGENNA, F. , 2007
Research Report, Employment Growth & Development Initiative, Human Sciences Research Council

Tregenna examines whether services employment growth in South Africa can be explained by outsourcing or alternatively expanded activity. To do this, Tregenna develops a new methodology for quantifying the extent that outsourcing contributes to shifts in employment between sectors. Using occupational and sectoral data from the October Household Surveys (1997–1999) and Labour Force Surveys (2000–2005),…

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Foreign Tourism’s Contribution Towards Growth and Job Creation in SA

by LOWITT, S, 2006
Policy Brief, Employment Growth & Development Initiative, Human Sciences Research Council

Lowitt considers the potential contribution of tourism and related services to future growth and employment in South Africa. This is the final report. It offers a useful analysis of the tourism sector, and was ultimately used as a background study for the Human Sciences Research Council’s Employment Scenarios.

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Sector Studies and Employment Scenarios: A View of South Africa’s Tourism Sector (Preliminary Findings)

by LOWITT, S, 2005
Research Report, Employment Growth & Development Initiative, Human Sciences Research Council

Lowitt explores the potential contribution of tourism and related activity to future growth and employment in South Africa. This paper was an early preliminary assessment.

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