service delivery

Human Resource Development and Growth: Improving Access and Equity in Education and Health Services

Pillay demonstrates the importance of improving access to and equity in the provision of essential services such as education and health for enhancing human development. A major constraint to accelerating and sustaining economic growth in South Africa is the shortage of skilled human resources. Human capital formation (through appropriate education, training and health) is vital…


Employment Scenarios for the Public Service in South Africa

The public service is a significant source of employment in South Africa, accounting for about 13% to 14% of formal employment. Until recently, it played a diminishing role, dampening employment growth in the economy. What should its role be in employment creation, if any? This is a particularly important question in the context of high…